RSA Platform Overview

The RSA Platform is a multi-tenant SaaS system for retail chains — providing loyalty programs, offer management, and point-of-sale (POS) integration as managed services. Each retail chain (tenant) is fully isolated with its own provisioned database.

Five Services

ServicePortPurposeAuth
Identity API5000OAuth 2.0 / OIDC tokens, MFA, invitationsPublic
Platform API5004Tenant & retailer management, provisioningplatform.read
Admin API5002Offers, campaigns, stores, users, clientsadmin.read
Shopper API5001Member self-service, offers, loyaltyshopper.read
POS API5003Basket creation, offer resolution, loyalty earnpos.read

Choose Your Path

POS Vendor — You are integrating a point-of-sale terminal. Start with API Keys, then read the POS Integration Guide and the POS API Reference.

Tenant Developer — You are building a shopper-facing app. Start with PKCE authentication, then the Shopper API Reference.

Platform Engineer — You are onboarding a new retail chain. Read Tenant Onboarding and the Platform API Reference.

Key Concepts

  • Multi-tenancy — Each retailer has a dedicated SQL Server database. The tenant_slug in your JWT routes all requests to the correct database automatically.
  • Offers — Five types (Standard, MustBuy, Employee, Ecom, Recurring) resolved at POS or surfaced via Shopper API.
  • Loyalty — Immutable point transaction ledger. Earn at POS, redeem via Shopper API.
  • Feature Entitlements — Two-level gate: platform features per tenant, retailer-level feature flags in Redis.

Authentication in 30 Seconds

All APIs accept RS256 JWT Bearer tokens issued by the Identity API at http://localhost:5000. POS terminals can also authenticate via X-Api-Key header.

# Get a token (client credentials)
curl -X POST http://localhost:5000/connect/token \
  -d "grant_type=client_credentials" \
  -d "client_id=YOUR_CLIENT_ID" \
  -d "client_secret=YOUR_SECRET" \
  -d "scope=admin.read"

See Authentication for complete details.